E-government in Vietnam: Situation, prospects, trends, and challenges

Abstract

Electronic government (e-government) has established as an effective mechanism for increasing government productivity and efficiency and a key enabler of citizencentric services. Despite the considerable investment of the Government of Vietnam in e-government, the outcomes of it are still far below the expectation. This paper aims also to assess the current situation of e-government in Vietnam and to investigate the reasons for the modest results of it. Different indicator groups for the measurement of e-government will be applied to access the status of each dimension of e-government as well as the overall performance of e-government in general. The challenges and issues of implementing e-Government systems will also be relevant to implementing ICTs to build systems to support e-governance. ©2016, IGI Global.