정신병원 근무 간호사의 업무환경에 대한 경험 탐색

Abstract

Purpose: The purpose of this study was to explore psychiatric nurses' experiences of positive and negative factorsin the workplace that may influence the nurse to burnout or engagement. Methods: Three focus groups of 15 psychiatricnurses working in 3 mental hospitals were interviewed. Qualitative descriptive methods and qualitativecontent analysis were used. Results: For negative factors, there were 6 domains (compensation and welfare, manpower,organizational support, duty, work load, role identity), 9 categories (poor benefits, low level of salaries andunreasonable pay system, nurse shortage, lack of nurse competency, poorly prepared assistant staff, lack of supportsystems for development, irrational duty assignments, work overload, identity crisis as a psychiatric nurse)and 17 subcategories. For positive factors, there were 3 domains (client, colleagues, nurses’role), 4 categories(rapport with client, client recovery, respect and support from colleagues and head nurses, nursing leadershipand participation in the treatment process) and 7 subcategories. Conclusion: Results of this study suggest thefollowing: a) further research is needed to identify strategies to improve negative factors, particularly, he establishmentof a rational nursing personnel policy b) recognizing and encouraging positive factors to strengthennurses’work engagement with support from institutions and nurse administrators.