Impact of hotel information security on system reliability
DC Field | Value | Language |
---|---|---|
dc.contributor.author | Kim, Hong-bumm | - |
dc.contributor.author | Lee, Dong-Soo | - |
dc.contributor.author | Ham, Sunny | - |
dc.date.available | 2020-02-28T22:42:38Z | - |
dc.date.created | 2020-02-06 | - |
dc.date.issued | 2013-12 | - |
dc.identifier.issn | 0278-4319 | - |
dc.identifier.uri | https://scholarworks.bwise.kr/gachon/handle/2020.sw.gachon/14093 | - |
dc.description.abstract | While information systems are very essential to a hotel's operations, the need for obtaining information security is emerging. Hotels acquire customer information in databases and utilize information systems to support various marketing activities. This study pursues an empirical examination of the impact of information security on the system reliability of Hotel Information Systems (HIS) through perceptions of hotel employees who use and manage HIS. An information security index for the hotel industry was developed based on previous research and practices current in the industry. Data was obtained from 4-star and 5-star hotels. Findings revealed eight information security factors affecting system reliability in hotel operations. Findings also indicate that management types and styles of hotels moderate in the relationship between information security and system reliability. Implications of the findings were discussed in relative to the hotel industry. (C) 2012 Elsevier Ltd. All rights reserved. | - |
dc.language | 영어 | - |
dc.language.iso | en | - |
dc.publisher | ELSEVIER SCI LTD | - |
dc.relation.isPartOf | INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT | - |
dc.subject | RATING SYSTEM | - |
dc.title | Impact of hotel information security on system reliability | - |
dc.type | Article | - |
dc.type.rims | ART | - |
dc.description.journalClass | 1 | - |
dc.identifier.wosid | 000328592100040 | - |
dc.identifier.doi | 10.1016/j.ijhm.2012.06.002 | - |
dc.identifier.bibliographicCitation | INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT, v.35, pp.369 - 379 | - |
dc.identifier.scopusid | 2-s2.0-84886396190 | - |
dc.citation.endPage | 379 | - |
dc.citation.startPage | 369 | - |
dc.citation.title | INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT | - |
dc.citation.volume | 35 | - |
dc.contributor.affiliatedAuthor | Ham, Sunny | - |
dc.type.docType | Article | - |
dc.subject.keywordAuthor | Hotel Information Systems | - |
dc.subject.keywordAuthor | Information security | - |
dc.subject.keywordAuthor | System reliability | - |
dc.subject.keywordAuthor | Hotel&apos | - |
dc.subject.keywordAuthor | s management styles | - |
dc.subject.keywordAuthor | Types of hotels | - |
dc.subject.keywordPlus | RATING SYSTEM | - |
dc.relation.journalResearchArea | Social Sciences - Other Topics | - |
dc.relation.journalWebOfScienceCategory | Hospitality, Leisure, Sport & Tourism | - |
dc.description.journalRegisteredClass | ssci | - |
dc.description.journalRegisteredClass | scopus | - |
Items in ScholarWorks are protected by copyright, with all rights reserved, unless otherwise indicated.
1342, Seongnam-daero, Sujeong-gu, Seongnam-si, Gyeonggi-do, Republic of Korea(13120)031-750-5114
COPYRIGHT 2020 Gachon University All Rights Reserved.
Certain data included herein are derived from the © Web of Science of Clarivate Analytics. All rights reserved.
You may not copy or re-distribute this material in whole or in part without the prior written consent of Clarivate Analytics.