Predicting Innovative Information Systems (IS) Behavior of Frontline Employees in Hotels
DC Field | Value | Language |
---|---|---|
dc.contributor.author | Lee, Kyoung-Joo | - |
dc.contributor.author | Yoo, Min-Seok | - |
dc.contributor.author | Lee, Hong-Joo | - |
dc.contributor.author | Kim, Su-Gyeong | - |
dc.date.available | 2020-02-27T07:43:01Z | - |
dc.date.created | 2020-02-05 | - |
dc.date.issued | 2019-07 | - |
dc.identifier.issn | 1528-008X | - |
dc.identifier.uri | https://scholarworks.bwise.kr/gachon/handle/2020.sw.gachon/2887 | - |
dc.description.abstract | Although the existing information systems (IS) literature investigated technology acceptance in the early stages of implementation, it is outdated and has a theoretical limitation in its understanding of users as passive recipients of technology. Addressing such limitations, this research focuses on innovative IS behavior as a crucial pattern of IS behavior. To predict innovative IS behaviors of front-office employees at hotels, this research analyzes the personal attitude of commitment to service quality and organizational conditions of psychological empowerment and organizational IS support for employees. The research results emphasize personal attitude, the significance of organizational predictors, and the effect of their interaction on innovative IS behaviors. | - |
dc.language | 영어 | - |
dc.language.iso | en | - |
dc.publisher | ROUTLEDGE JOURNALS, TAYLOR & FRANCIS LTD | - |
dc.relation.isPartOf | JOURNAL OF QUALITY ASSURANCE IN HOSPITALITY & TOURISM | - |
dc.title | Predicting Innovative Information Systems (IS) Behavior of Frontline Employees in Hotels | - |
dc.type | Article | - |
dc.type.rims | ART | - |
dc.description.journalClass | 1 | - |
dc.identifier.wosid | 000475349800003 | - |
dc.identifier.doi | 10.1080/1528008X.2018.1549523 | - |
dc.identifier.bibliographicCitation | JOURNAL OF QUALITY ASSURANCE IN HOSPITALITY & TOURISM, v.20, no.4, pp.424 - 444 | - |
dc.description.isOpenAccess | N | - |
dc.identifier.scopusid | 2-s2.0-85057331553 | - |
dc.citation.endPage | 444 | - |
dc.citation.startPage | 424 | - |
dc.citation.title | JOURNAL OF QUALITY ASSURANCE IN HOSPITALITY & TOURISM | - |
dc.citation.volume | 20 | - |
dc.citation.number | 4 | - |
dc.contributor.affiliatedAuthor | Lee, Kyoung-Joo | - |
dc.contributor.affiliatedAuthor | Yoo, Min-Seok | - |
dc.contributor.affiliatedAuthor | Kim, Su-Gyeong | - |
dc.type.docType | Article | - |
dc.subject.keywordAuthor | Innovative IS behavior | - |
dc.subject.keywordAuthor | commitment to service quality | - |
dc.subject.keywordAuthor | psychological empowerment | - |
dc.subject.keywordAuthor | organizational IS support | - |
dc.subject.keywordAuthor | frontline employees | - |
dc.subject.keywordPlus | PSYCHOLOGICAL EMPOWERMENT | - |
dc.subject.keywordPlus | SERVICE QUALITY | - |
dc.subject.keywordPlus | ABSORPTIVE-CAPACITY | - |
dc.subject.keywordPlus | ACCEPTANCE BEHAVIOR | - |
dc.subject.keywordPlus | WORK BEHAVIOR | - |
dc.subject.keywordPlus | TECHNOLOGY | - |
dc.subject.keywordPlus | MANAGEMENT | - |
dc.subject.keywordPlus | PERSONALITY | - |
dc.subject.keywordPlus | PERFORMANCE | - |
dc.subject.keywordPlus | SUPPORT | - |
dc.relation.journalResearchArea | Social Sciences - Other Topics | - |
dc.relation.journalWebOfScienceCategory | Hospitality, Leisure, Sport & Tourism | - |
dc.description.journalRegisteredClass | scopus | - |
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