정부신뢰의 조절효과 검증 : 한국, 일본, 미국, 스웨덴 사례

Abstract

There has been two major pillar of research on trust in public administration: the factors affecting and consequences of trust and the role of trust. However, little study has been done regarding the role of trust in a relation with other values in public administration. We analyze the relations between trust, accountability, performance, and discretion examining how these four values are associated with each other. Then, we explore the causal relations of trust with the other critical values—performance, accountability, and discretion. Second, we analyze what kind of moderating effects of trust on two relationships—accountability and discretion, accountability and performance—are revealed. The unit of analysis is national level and we included South Korea, Japan, the United States, and Sweden for analysis and implications using the International Social Survey Program (ISSP) survey “The role of Government 2012.” From the results, we would argue that it seems positive to expect that trust in government could play a moderating role between competing values in public practice. Second, the statistical results confirmed partially the previous theory that performance affect positively to trust in public in the national level from four selective states.