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Results 1-3 of 3 (Search time: 0.004 seconds).
Antecedents and consequence of frontline employees’ commitment to service quality in hotels: Proactivity, organizational learning culture, empowerment, and job efficacy
Lee, K.-J.
Article
Issue Date
2018
Citation
Global Business and Finance Review, v.23, no.4, pp.23 - 35
Publisher
People and Global Business Association
Understanding Innovative Information Systems (IS) Use of Frontline Employees in Hotels: Proactivity, Psychological Empowerment, Self-learning, and Service Quality Efficacy
Kyoung-Joo Lee
Article
Issue Date
2020
Citation
Global Business and Finance Review, v.25, no.1, pp.48 - 64
Publisher
사람과세계경영학회
Cultural capital of visitors, classical music festival satisfaction, and quality of life
Lee, K.-J.
Article
Issue Date
2017
Citation
Global Business and Finance Review, v.22, no.4, pp.1 - 14
Publisher
People and Global Business Association
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Lee, Kyoung Joo
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Proactivity
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Psychological empowerment
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Classic music festival
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Commitment to service quality
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Cultural capital
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Festival satisfaction
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Frontline employees
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Innovativeness
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Organizational learning culture
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Quality of life
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