호텔종사자의 다중몰입과 팀성과와의 관계 연구: 직무몰입, 경력몰입, 팀몰입을 중심으로

Abstract

The purpose of this study is to identify the different impact levels of different types of organizational commitment over team performance, and by doing this, it is to emphasize the needs to be aware of multi-dimensional perspectives of organizational commitment. This study brings attentions especially to the career commitment with the life style and business environment changes; and also the increased importance of team commitment and team performance as today’s hotel organizations are turning to more team-based structures. The survey was conducted to the current hotel employees of the hotels in Seoul, ranges from 3 Stars to 5 Stars since those ranges of the hotels were rapidly increased in number, making commitment to the organizations more difficulty for those employees due to possible career mobilities. The total of 122 surveys were collected and used for the analysis. The result indicate that each commitment showed positive impacts of the team performance while when all three were tested then only career commitment was statistically significant. Hierarchical Regression Analysis was conducted to test the different level of impacts of multi-foci commitment and was found to be statistically significant in the order of career commitment, team commitment and job commitment.Implications from this study include the further needs for multiple commitment studies in hotel industry and highlight the importance of the career commitment especially for time being.