Preference and usability of Smart-Home services and items-A Focus on the Smart-Home living-lab -

Abstract

With the development of the information technology industry, including artificial intelligence (AI) platforms, a Hyperconnected-society has arrived. Smart-Home technologies and services are continuing to overcome early challenges and expanding our expectations for their capabilities to the expectation that they will change our daily lives. The purpose of this study is to examine the theoretical background and trends of Smart-Home development in residential spaces as a recent trend and to derive suggestions for resident-centred Smart-Home planning and development through a questionnaire survey. For this, we collected information on the smart technology (service) and item preferences of visitors to the Smart-Home Living-lab and prepared an evaluation of our findings. From this, a broader understanding of Smart-Home was derived by viewing our data through the lens of usability Our survey, which interrogated all age groups indicated a high preference for items associated with health care, and emergency and safety response items. Second. In particular, there was a high interest in daily health and body change management, yet, contrary to expectations, the preference for health-related services and items was in the more senior group. It is also notable that reference scores were high for items corresponding to automatic sensing, that is, services and items that respond to daily behavior. This research is meaningful as a basic study in specific smart space planning in that uses a practical experience and evaluation of Smart Home where new smart services and items have been implemented, but which have not yet become common. It is also expected to contribute to improving effectiveness and satisfaction by analysing the experience and usability of items and services associated with smart home technology. © 2020 The Author(s). Published by Informa UK Limited, trading as Taylor & Francis Group on behalf of the Architectural Institute of Japan, Architectural Institute of Korea and Architectural Society of China.