An IoT-Enabled Information System for Smart Navigation in Museums

Abstract

The Internet of Things (IoT) is a new paradigm that connects objects to provide seamless communication and contextual information to anyone, anywhere, at any time (AAA). These Inter-net-of-Things-enabled automated objects interact with visitors to present a variety of information during museum navigation and exploration. In this article, a smart navigation and information system (SNIS) prototype for museum navigation and exploration is developed, which delivers an interactive and more exciting museum exploration experience based on the visitor’s personal presence. The objects inside a museum share the information that assist and navigate the visitors about the different sections and objects of the museum. The system was deployed inside Chakdara Museum and experimented with 381 users to achieve the results. For results, different users marked the proposed system in terms of parameters such as interesting, reality, ease of use, satisfaction, usefulness, and user friendly. Of these 381 users, 201 marked the system as most interesting, 138 marked most realistic, 121 marked it as easy-in-use, 219 marked it useful, and 210 marked it as user friendly. These statistics prove the efficiency of SNIS and its usefulness in smart cultural heritage, including smart museums, exhibitions and cultural sites. © 2021 by the authors. Licensee MDPI, Basel, Switzerland.