근로자건강센터 직원의 핵심역량 요구 및 역량수행

Abstract

Objectives: This study was established to ascertain the requirements and implementation of core competencies for employees of the a workers’ health center. Methods: The study consisted of a four-step process: a literature review, focus group interviews, expert opinions, and a questionnaire. The survey was conducted online among 119 employees of the National Workers' Health Center. Results: As a result of the research, eleven core competencies and 37 sub-competencies were derived in three areas: Competence as a social worker, competence to perform duties, and competence for maintaining expertise. The key demands for core competencies were “health consultation” and “understanding of small businesses.”. They responded that they needed to “maintain an ethical attitude” and “consult on workers' health.”. The largest score difference between core competency requirements and competency implementation was “collaboration with the community.”. Conclusions: It is necessary to increase competencies not only for competencies with high core requirements, but also for relatively low competencies. In addition, efforts should be made to improve the core competencies of the employees of the Workers' Health Center to effectively respond to changes in the industrial structure and crises such as COVID-19.