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전체 가 나 다 라 마 바 사 아 자 차 카 타 파 하

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A Study on Influence of Intimacy on Service EvaluationGo to Link

Jeon, Seongun; Kim, Gaon; Lee, Sanghoon; Park, Jeongmin; Jeong, Minjung; Kim, Jonathan Sungho

ArticleIssue Date2013CitationServices Marketing Journal, v.6, no.2, pp 5 - 16Publisher서비스마케팅학회
SCOPUSESCI
Effects of service failure on consumer responses across failure types: A moderating role of intimacyGo to Link

Jeon, Seongun; Kim, Jonathan S.

ArticleIssue Date2016CitationAustralasian Marketing Journal, v.24, no.1, pp 46 - 53PublisherAustralia-New Zealand Marketing Academy (ANZMAC)
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