Impact of public cloud computing service in korean government organizations

Abstract

In tandem to advanced overseas IT markets such as the U.S., U.K., China and Japan, the Korean government has launched the Comprehensive Plan for Facilitating Public Cloud Computing and Cloud Computing Development Act. This study assesses the outcomes related to Korean government policies to foster cloud industry growth in the public sector and efforts to mitigate associated risks related to privacy and security. Based upon a Korean government cloud utilization survey, we identified 74 Korean public institutions using public cloud services. The purpose of our study is to analyze the Korean public institution cloud service usage and create metrics to identify and measure business and system performance including downtime, cyber security infringement, impact on business performance and the reduction of total cost of ownership. We analyzed results from 47 responding institutions that responded to our Likert 7-point scale survey. In conclusion, we found that public cloud utilization improved business performance and imparted financial benefits with a reduction in total cost of ownership (“TCO”), with the system expansion and system stability reported as significant.