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사람들은 왜 독도를 가고, 무엇에 만족하고, 다시 찾는가?The relationship among Motivation, Destination Image, Satisfaction and Loyalty of Dodo Tourist

Other Titles
The relationship among Motivation, Destination Image, Satisfaction and Loyalty of Dodo Tourist
Authors
김송이정철
Issue Date
Jan-2015
Publisher
한국호텔관광학회
Keywords
Dokdo; Motivation; Destination Image; Satisfaction; Loyalty; 독도; 동기; 관광지이미지; 만족도; 충성도
Citation
호텔관광연구, v.17, no.1, pp.388 - 408
Indexed
KCI
Journal Title
호텔관광연구
Volume
17
Number
1
Start Page
388
End Page
408
URI
https://scholarworks.bwise.kr/hanyang/handle/2021.sw.hanyang/158074
ISSN
1229-3482
Abstract
As diplomatic conflict caused by Japan’s claim for sovereignty, Dokdo has received higher interest than ever, resulting in increase in number of visitors, tourism activation, and investment. Despite the fact that Dokdo has excellent value as tourist attractions, most of research on Dokdo has been focused on political and military sides. Thus. research on tourism for Dokdo , such as tourist’s motivation and destination image for visiting Dokdo, is quite meaningful. This study examined the relationship among motivation, destination image, satisfaction, and loyalty of Dokdo tourists. Both onsite and Internet surveys were conducted for tourists who visited in Dokdo. Survey questionnaires were gathered in total, but only 200 were used in analysis. The analysis tool SPSS 18.0 and AMOS 18.0 statistical package was used. The results can be summarized as followings. First, the motivation of Dokdo tourists was composed with three factors, which are symbolization, nature-seeking, and relaxation. Nature-seeking explained the motivation most strongly among them. Destination image was composed with two factors, which are convenience and comfort. Second, symbolization and nature-seeking, excluding relaxation, all positively influenced destination image. Third, destination image positively affected satisfaction, and satisfaction positively affected loyalty.
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서울 사회과학대학 > 서울 관광학부 > 1. Journal Articles

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