박물관 전시요소 관점에서 본 서울지역 국공립 박물관 사례 연구

Abstract

Recently, museums have evolved beyond mere exhibition spaces into comprehensive cultural service platforms that integrate education, leisure, and entertainment. As a result, the concept of "visitor-centered" exhibitions has become a crucial goal, with enhancing visitor satisfaction as a top priority. Therefore, this study examines six national and public museums in Seoul, focusing on culture and history, to analyze museum exhibition elements. The results of this study are as follows: First, museum exhibition elements were categorized into three key components: exhibition space, exhibition media, and visitor-related factors. Second, in terms of exhibition space, a structured spatial layout and clear guidance systems were implemented to optimize visitor movement, yet further enhancements such as color-coded signage and digital wayfinding tools were needed. Third, exhibition media in national and public museums primarily focus on displaying actual artifacts, supplemented by digital and interactive technologies such as VR, AR, and holograms. However, issues such as delayed system responses and technical malfunctions highlighted the need for regular maintenance. Fourth, from the visitor perspective, national and public museums serve as inclusive public spaces, making physical considerations crucial. It is necessary to design exhibition layouts that accommodate diverse age groups, implement reservation systems to manage crowd density, and establish regular feedback mechanisms to improve visitor experiences.