What Matters the Most? The Key Factors That Lead to a New Service Adoption
DC Field | Value | Language |
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dc.contributor.author | Yang, Jun | - |
dc.contributor.author | Park, Jungkun | - |
dc.contributor.author | Endo, Seiji | - |
dc.date.accessioned | 2021-08-02T15:53:01Z | - |
dc.date.available | 2021-08-02T15:53:01Z | - |
dc.date.created | 2021-05-12 | - |
dc.date.issued | 2016-12 | - |
dc.identifier.issn | 1090-8471 | - |
dc.identifier.uri | https://scholarworks.bwise.kr/hanyang/handle/2021.sw.hanyang/21327 | - |
dc.description.abstract | On the basis of data collected from an online survey, we used regression analysis to empirically identify the key factors leading to consumers' adoption intentions toward a new service, Voice over Internet Protocol (VoIP) in the United States. This study makes the following contributions to the literature: 1) Our results suggest that the influence of strong ties (i.e., family and friends) has a more significant impact on consumers' adoption intentions for a new service than that from weak ties. 2) We also find that, for a really new product/service category, such as VoIP service, consumers' trust toward technology (or the product category itself) matters more than their trust toward the sponsoring company. 3) Consumers' trust also has a moderating impact on perceived performance and perceived effort level. | - |
dc.language | 영어 | - |
dc.language.iso | en | - |
dc.publisher | WILEY | - |
dc.title | What Matters the Most? The Key Factors That Lead to a New Service Adoption | - |
dc.type | Article | - |
dc.contributor.affiliatedAuthor | Park, Jungkun | - |
dc.identifier.doi | 10.1002/hfm.20407 | - |
dc.identifier.scopusid | 2-s2.0-84992123250 | - |
dc.identifier.wosid | 000385873700004 | - |
dc.identifier.bibliographicCitation | HUMAN FACTORS AND ERGONOMICS IN MANUFACTURING & SERVICE INDUSTRIES, v.26, no.6, pp.680 - 691 | - |
dc.relation.isPartOf | HUMAN FACTORS AND ERGONOMICS IN MANUFACTURING & SERVICE INDUSTRIES | - |
dc.citation.title | HUMAN FACTORS AND ERGONOMICS IN MANUFACTURING & SERVICE INDUSTRIES | - |
dc.citation.volume | 26 | - |
dc.citation.number | 6 | - |
dc.citation.startPage | 680 | - |
dc.citation.endPage | 691 | - |
dc.type.rims | ART | - |
dc.type.docType | Article | - |
dc.description.journalClass | 1 | - |
dc.description.isOpenAccess | N | - |
dc.description.journalRegisteredClass | scie | - |
dc.description.journalRegisteredClass | ssci | - |
dc.description.journalRegisteredClass | scopus | - |
dc.relation.journalResearchArea | Engineering | - |
dc.relation.journalWebOfScienceCategory | Engineering, Manufacturing | - |
dc.relation.journalWebOfScienceCategory | Ergonomics | - |
dc.subject.keywordPlus | USER ACCEPTANCE | - |
dc.subject.keywordPlus | INFORMATION-TECHNOLOGY | - |
dc.subject.keywordPlus | SOCIAL-INFLUENCE | - |
dc.subject.keywordPlus | PERCEIVED EASE | - |
dc.subject.keywordPlus | CUSTOMER VALUE | - |
dc.subject.keywordPlus | TRUST | - |
dc.subject.keywordPlus | PRODUCT | - |
dc.subject.keywordPlus | DIFFUSION | - |
dc.subject.keywordPlus | INNOVATIVENESS | - |
dc.subject.keywordPlus | MODEL | - |
dc.subject.keywordAuthor | TAM model | - |
dc.subject.keywordAuthor | Social influence | - |
dc.subject.keywordAuthor | Strong ties | - |
dc.subject.keywordAuthor | Adoption | - |
dc.subject.keywordAuthor | New product | - |
dc.subject.keywordAuthor | service | - |
dc.subject.keywordAuthor | VoIP | - |
dc.identifier.url | https://onlinelibrary.wiley.com/doi/10.1002/hfm.20407 | - |
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