Critical success factors for mutual collaboration with suppliers in IT outsourcing industry: a case study of a top IT outsourcing company in Korea
DC Field | Value | Language |
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dc.contributor.author | Cha, Kyung-Jin | - |
dc.contributor.author | Kim, Yang Sok | - |
dc.date.accessioned | 2021-07-30T05:10:18Z | - |
dc.date.available | 2021-07-30T05:10:18Z | - |
dc.date.created | 2021-05-14 | - |
dc.date.issued | 2018-01 | - |
dc.identifier.issn | 1751-7575 | - |
dc.identifier.uri | https://scholarworks.bwise.kr/hanyang/handle/2021.sw.hanyang/3404 | - |
dc.description.abstract | Nowadays, information technology (IT) outsourcing companies face enduring demands to reduce cost while increasing productivity. This pressure leads many IT outsourcing companies to rely on outsourcing arrangements with IT personnel suppliers. In order to maximise efficiency, outsourcing companies have focused on fostering high-performing suppliers through improved collaboration and mutual relations. However, it is very difficult to advance to a long-term partnership using the existing outsourcing process because of insufficient collaboration between IT outsourcing companies and their suppliers. Based on collaboration perspective of supply chain management (SCM), this study identifies the critical success factors for collaborative strategic partnerships and presents an evaluation framework for assessing and managing suppliers. We have developed an organisational process model for Supplier relationship management (SRM)-based collaboration which includes some of the key constructs from the previous studies and interviews with the IT outsourcing industry people. In this study, we will identify four types of strategic suppliers and suggest approaches for improving collaborative relationship between an IT outsourcing company and its partner companies. In addition, to validate the feasibility of the proposed model, we applied it to a well-known Korean IT outsourcing company ‘A’. | - |
dc.language | 영어 | - |
dc.language.iso | en | - |
dc.publisher | TAYLOR & FRANCIS LTD | - |
dc.title | Critical success factors for mutual collaboration with suppliers in IT outsourcing industry: a case study of a top IT outsourcing company in Korea | - |
dc.type | Article | - |
dc.contributor.affiliatedAuthor | Cha, Kyung-Jin | - |
dc.identifier.doi | 10.1080/17517575.2016.1196734 | - |
dc.identifier.scopusid | 2-s2.0-84976286284 | - |
dc.identifier.wosid | 000428293400006 | - |
dc.identifier.bibliographicCitation | ENTERPRISE INFORMATION SYSTEMS, v.12, no.1, pp.76 - 95 | - |
dc.relation.isPartOf | ENTERPRISE INFORMATION SYSTEMS | - |
dc.citation.title | ENTERPRISE INFORMATION SYSTEMS | - |
dc.citation.volume | 12 | - |
dc.citation.number | 1 | - |
dc.citation.startPage | 76 | - |
dc.citation.endPage | 95 | - |
dc.type.rims | ART | - |
dc.type.docType | 정기학술지(Article(Perspective Article포함)) | - |
dc.description.journalClass | 1 | - |
dc.description.isOpenAccess | N | - |
dc.description.journalRegisteredClass | scie | - |
dc.description.journalRegisteredClass | scopus | - |
dc.relation.journalResearchArea | Computer Science | - |
dc.relation.journalWebOfScienceCategory | Computer Science, Information Systems | - |
dc.subject.keywordPlus | CHAIN MANAGEMENT | - |
dc.subject.keywordPlus | INTERORGANIZATIONAL RELATIONSHIPS | - |
dc.subject.keywordPlus | COMPETITIVE ADVANTAGE | - |
dc.subject.keywordPlus | PERFORMANCE | - |
dc.subject.keywordPlus | COMMUNICATION | - |
dc.subject.keywordPlus | INTEGRATION | - |
dc.subject.keywordPlus | LOGISTICS | - |
dc.subject.keywordPlus | TRUST | - |
dc.subject.keywordPlus | CAPABILITY | - |
dc.subject.keywordPlus | EVOLUTION | - |
dc.subject.keywordAuthor | SRM | - |
dc.subject.keywordAuthor | partnership | - |
dc.subject.keywordAuthor | IT outsourcing industry | - |
dc.subject.keywordAuthor | outsourcing | - |
dc.identifier.url | https://www.tandfonline.com/doi/full/10.1080/17517575.2016.1196734 | - |
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