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Performance Management Using Key Performance Indicators (KPI) in Health Service System

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dc.contributor.author이창원-
dc.date.accessioned2021-08-03T23:18:21Z-
dc.date.available2021-08-03T23:18:21Z-
dc.date.issued2008-10-12-
dc.identifier.urihttps://scholarworks.bwise.kr/hanyang/handle/2021.sw.hanyang/63706-
dc.description.abstractThis study presents a performance management model using key performance indicators (KPI) in a health service system in a leading patient-centered hospital in Korea and provides the health decision makers and policy makers with managerial insights for improving operational excellence of a health service system. The case study is invited and analyzed in detail. The results show that the proposed KPI model provides the management with strategic insights.-
dc.titlePerformance Management Using Key Performance Indicators (KPI) in Health Service System-
dc.typeConference-
dc.citation.conferenceNameINFORMS 2008 Meeting-
dc.citation.conferencePlaceWashington DC, USA-
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서울 경영대학 > 서울 경영학부 > 2. Conference Papers

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