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Relationship conflict and counterproductive work behavior: the roles of affective well-being and emotional intelligence

Authors
Choi, Y.Yoon, D.J.Lee, J.D.Lee, J.Y.E.
Issue Date
1-Jan-2023
Publisher
Springer Science and Business Media Deutschland GmbH
Keywords
91C99; Affective well-being; Counterproductive work behavior; Emotional intelligence; Relationship conflict
Citation
Review of Managerial Science, v.18, no.4, pp 1129 - 1148
Pages
20
Journal Title
Review of Managerial Science
Volume
18
Number
4
Start Page
1129
End Page
1148
URI
https://scholarworks.bwise.kr/hongik/handle/2020.sw.hongik/30990
DOI
10.1007/s11846-023-00642-z
ISSN
1863-6683
1863-6691
Abstract
We examine the mediating role of employees’ affective well-being in the relationship between relationship conflict and counterproductive work behavior (CWB) and how this process varies based on their emotional intelligence (EI). Using a time-lagged survey design, we found that affective well-being mediates the relationship between relationship conflict and CWBO (CWB directed toward the organization) but not CWBI (CWB directed toward individuals). Furthermore, the positive indirect effect of relationship conflict on CWBO via affective well-being was significant for employees who have high levels of EI but not for those with low levels of EI. © 2023, The Author(s), under exclusive licence to Springer-Verlag GmbH Germany, part of Springer Nature.
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