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WHO IS THE HONORARY AMBASSADOR BEST SUITED TO REFLECT YOUR ORGANIZATION'S IDENTITY?

Authors
Hwang, SungwookJeong, Jiyeon
Issue Date
Jul-2018
Publisher
SOC PERSONALITY RES INC
Keywords
organization' s identity; honorary ambassadors; endorsement; public relations tactics; public figures; organizational image
Citation
SOCIAL BEHAVIOR AND PERSONALITY, v.46, no.7, pp.1179 - 1190
Journal Title
SOCIAL BEHAVIOR AND PERSONALITY
Volume
46
Number
7
Start Page
1179
End Page
1190
URI
https://scholarworks.bwise.kr/hongik/handle/2020.sw.hongik/3468
DOI
10.2224/sbp.7211
ISSN
0301-2212
Abstract
We developed a unidimensional evaluation scale to enable managers of organizations to appoint the most suited individuals as honorary ambassadors. We chose the factors on which the scale is based through an extensive literature review, interviews with experts, exploration of their reviews, and online surveys of Korean public relations practitioners. The 8 factors we selected for evaluating an honorary ambassador best suited to reflect an organization's identity were attraction, trustworthiness, charisma, influence, expertise, uniqueness, similarity, and congruence. This measurement scale provides scientific guidelines both for future researchers and for public relations practitioners to enable them to maximize their use of honorary ambassadors for maximum ambassador endorsement success for their client organizations.
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