디커플링 관점에서 본 6시그마 성공요인

Abstract

In this study, we have devised a method to reduce inevitable decoupling during the process of leading the six sigma behavior revolution. Officially, the decoupling phenomenon means instituting a certain system for innovation, but practically, it means deliberately separating operational practices and actual behaviors. Innovation means the process of introducing a new system and the decoupling phenomenon is implementing the bare essentials while members of the organization adopt the new process. The research considered organizational atmosphere along with organizations that have not received attention as a success factor of six sigma systems. The research also consisted of interviews with people who are in charge of carrying out six sigma in practice. In conclusion, company needs to create the environment for actively supporting innovation so they can reduce the stress of six sigma recognition. When this culture has been developed, innovation occurs without decoupling phenomenon as well.