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Development and Application of Customer Satiafaction Management System
- Authors
- 김형욱
- Issue Date
- 31-Jul-2016
- Publisher
- China-Korea QM
- Citation
- The 15th China-Korea Bilateral Symposium on Quality, v.제1권, no.제1호, pp.53 - 55
- Journal Title
- The 15th China-Korea Bilateral Symposium on Quality
- Volume
- 제1권
- Number
- 제1호
- Start Page
- 53
- End Page
- 55
- Abstract
- This study suggests new management system model which can be used in supply chain product. In this study we developed new customer safety management system which can consider prevention measures for product liability and have same effects as ISO 9000.
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