The Relationship Between the Emotional Labor, Job Enthusiasm and Job Burnout of Pilates Instructors

Abstract

The purpose of this study is to investigate on the relationship between emotional labor, job enthusiasm, and job burnout of Pilates leaders. To this end, 232 Pilates instructors from three regions in Seoul, Gyeonggi, and Incheon were selected as samples used for analysis. For the data processing, correlation analysis, and multiple regression analysis were performed using the SPSS 23.0 statistical program to verify the hypothesis, and the following results were obtained. First, as a result of analyzing the effect of emotional labor (surface action, inner action) on the job passion of Pilates leaders, the effect of sub-factors of emotional labor, surface action, and inner action on positive (+ ) job passion. appear. Therefore, it was confirmed that emotional labor partially affected job enthusiasm. Second, as a result of analyzing the effect of Pilates leader's emotional labor (superficial behavior, internal behavior) on job burnout (fatigue, cynicism, decreased sense of achievement), sub-factors of emotional labor, superficial behavior and internal behavior, it was job burnout. It was found to be a diminishing achievement variable, a sub-factor that had a negative (-) effect on emotional fatigue and no effect on cynicism. Therefore, it was confirmed that emotional labor had a partial effect on job burnout. Third, as a result of analyzing the effect of Pilates leaders' job enthusiasm on job burnout (decreased burnout, cynicism, and decreased achievement), job enthusiasm had a negative (-) effect on emotional fatigue and decreased sense of achievement, and was a factor in job burnout. It was found to be a variable that affects cynicism and does not appear to affect cynicism. Therefore, it was confirmed that job enthusiasm had a partial effect on job burnout.