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심리적자본이 마음챙김과 조직유효성에 미치는 영향 - 항공사 객실승무원을 중심으로 -The Effect of Psychological Capital on Mindfulness and Organizational Effectiveness - Focusing on Cabin Crew of the Airline -

Other Titles
The Effect of Psychological Capital on Mindfulness and Organizational Effectiveness - Focusing on Cabin Crew of the Airline -
Authors
김화정이영관
Issue Date
2020
Publisher
한국호텔리조트학회
Keywords
Psychological Capital; Mindfulness; Organizational Effectiveness; Airlines; Cabin Crew
Citation
호텔리조트연구, v.19, no.2, pp.189 - 207
Journal Title
호텔리조트연구
Volume
19
Number
2
Start Page
189
End Page
207
URI
https://scholarworks.bwise.kr/sch/handle/2021.sw.sch/3580
ISSN
1598-7760
Abstract
In this study, we looked at the relationship of the influence of psychological capital on mindfulness and organizational effectiveness. And we wanted to make empirical verification of the medial effect of mindfulness in relation to psychological capital and organizational effectiveness. For the purpose of this study, each concept was derived through prior research and literature review, and the demonstration was conducted on 230 room crew members working for national airlines, and the strategic implications of human management through psychological capital and mindfulness of crew members were to increase their organizational effectiveness and lead them to management performance. we found that psychological capital is closely related to mindfulness and organizational effectiveness. The higher the psychological capital, the higher the mindfulness and the higher the organizational effectiveness. The interaction between psychological capital and organizational effectiveness is significant. We was able to analyze the evidence Therefore, the results of this study suggest the importance of developing strategies, education, training programs, and implementation measures to enhance the mindset of Airline to maintain and enhance the psychological capital in the recruitment and human management dimensions of the cabin crew, and thus enhance the performance of the national airlines by enhancing organizational effectiveness.
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