가족사례관리사업 운영 현황 및 효율성 제고 방안에 관한 연구: 서울지역 건강가정·다문화가족지원센터를 중심으로A study of current management status and ways to improve the efficiency of Family-centered case management services: Focused on the Healthy family support centers and Multi-cultural family support centers in Seoul
- Authors
- 박정윤; 박연숙; 전미경
- Issue Date
- Feb-2019
- Publisher
- 한국가족자원경영학회
- Keywords
- 가족사례관리; 효율성제고; 운영현황; 건강가정다문화가족지원 센터; family-centered case management; improving efficiency; current management status; healthy family support centers & multi-cultural family support centers
- Citation
- 한국가족자원경영학회지, v.23, no.1, pp 35 - 60
- Pages
- 26
- Journal Title
- 한국가족자원경영학회지
- Volume
- 23
- Number
- 1
- Start Page
- 35
- End Page
- 60
- URI
- https://scholarworks.bwise.kr/cau/handle/2019.sw.cau/27028
- DOI
- 10.22626/jkfrma.2019.23.1.003
- ISSN
- 1738-0391
- Abstract
- The main purpose of this study are to investigate the current situation of family-centered case management practices by case managers working in the healthy family support centers and multi-cultural family support centers, in order to propose a practical direction for improving the efficiency of family-centered case management services. Research participants included 24 case manager working in the healthy family support centers and multi-cultural family support centers in Seoul, who have performed case management services for families for one to 7 years. The Date was collected through focus group interview(FGI) and demographic characteristics research. The results of this study are as follows: first, in the area of cognition about family-centered case management conceptualization, confused and ambiguous. Seconds, in the area of practicing as a case manager, there were limitations and biases in community resources contact and multiple intervention and limited sharing information between organizations. Third, family-centered case manager’s have periodically been requested to provide diverse training and education for performance of challenging case managers roles. The Standardized manual and burnout precautions should also be prepared.
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