검도장 이용자의 만족도 차이분석에 따른 효율적 운영방안

Abstract

The purpose of this study is that we present the effective management strategy which a manager of fencing school should have and also offer basic materials for customer's satisfaction in using the fencing school for establishing the reasonable management strategy of fencing schools. For reaching our purpose we examined and compared facilities, leaders, programs in fencing schools. We used t-test in order to investigate how many people visit the fencing school and what kind of people use the fencing school. Most of all, the manager of fencing school should have lots of female users for the reasonable management of fencing school. For this managers should get good leaders with which they could be satisfied. It is the most important factor of whole management of fencing school. And they should also increase suitable facilities and provide comfortable, delightful and cheerful surroundings.