A Cross-Country Study on Intention to Use Mobile Banking: Does Computer Self-Efficacy Matter?
- Authors
- Malaquias, Rodrigo F.; de Oliveira Malaquias, Fernanda Francielle; Ha, Young Mok; Hwang, Yujong
- Issue Date
- Mar-2021
- Publisher
- IGI GLOBAL
- Keywords
- Cross-Cultural Study; Information Systems; Mobile Banking; Mobile Devices; Technology Adoption
- Citation
- JOURNAL OF GLOBAL INFORMATION MANAGEMENT, v.29, no.2, pp 102 - 117
- Pages
- 16
- Journal Title
- JOURNAL OF GLOBAL INFORMATION MANAGEMENT
- Volume
- 29
- Number
- 2
- Start Page
- 102
- End Page
- 117
- URI
- https://scholarworks.bwise.kr/cau/handle/2019.sw.cau/47877
- DOI
- 10.4018/JGIM.2021030106
- ISSN
- 1062-7375
1533-7995
- Abstract
- This is a cross-country study about intention to use mobile banking considering respondents from Brazil, South Korea, and the United States of America. The purpose of the paper is to analyze the role of an individual's computer self-efficacy ion mobile banking context. The authors employed the confirmatory factor analysis and the structural equation modeling to analyze the constructs and test the hypotheses of the study. They also relied on bootstrap confidence intervals to test the statistical significance of indirect effects. This study considers a comprehensive measure for computer self-efficacy (CSE), and a direct effect of this variable on two antecedents of behavioral intention to use mobile banking was found. CSE also had an indirect effect on the intention to use mobile banking. However, the effect of computer self-efficacy was not persistent among the different sub-samples considered in this study.
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Collections - College of Business & Economics > Department of International Logistics > 1. Journal Articles
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