Cross-Border Electronic Commerce: Distance Effects and Express Delivery in European Union Markets
DC Field | Value | Language |
---|---|---|
dc.contributor.author | Kim, Thai Young | - |
dc.contributor.author | Dekker, Rommert | - |
dc.contributor.author | Heij, Christiaan | - |
dc.date.accessioned | 2023-03-08T16:12:33Z | - |
dc.date.available | 2023-03-08T16:12:33Z | - |
dc.date.issued | 2017 | - |
dc.identifier.issn | 1086-4415 | - |
dc.identifier.issn | 1557-9301 | - |
dc.identifier.uri | https://scholarworks.bwise.kr/cau/handle/2019.sw.cau/64072 | - |
dc.description.abstract | This empirical study examines distance effects on cross-border electronic commerce and in particular the importance of express delivery in reducing the time dimension of distance. E-commerce provides suppliers with a range of opportunities to reduce distance as perceived by online buyers. They can reduce psychological barriers to cross-border demand by designing websites that simplify the search for and comparison of products and suppliers across countries. They can reduce cost barriers by applying pricing strategies that redistribute transportation costs, and they can overcome time barriers offering express delivery services. This study of 721 regions in five countries of the European Union shows that distance is not dead in e-commerce, that express delivery reduces distance for cross-border demand, and that e-demand delivered by express services is more time sensitive and less price sensitive than e-demand satisfied by standard delivery. The willingness of e-customers to pay for express services is shown to be affected by income and by the relative lead-time benefits and express charges. Furthermore, the adoption of express delivery is positively associated with e-loyalty in terms of repurchase rates. The results confirm the importance for e-suppliers of cleverly designed delivery services to reduce distance in order to attract online customers across borders. | - |
dc.format.extent | 35 | - |
dc.language | 영어 | - |
dc.language.iso | ENG | - |
dc.publisher | ROUTLEDGE JOURNALS, TAYLOR & FRANCIS LTD | - |
dc.title | Cross-Border Electronic Commerce: Distance Effects and Express Delivery in European Union Markets | - |
dc.type | Article | - |
dc.identifier.doi | 10.1080/10864415.2016.1234283 | - |
dc.identifier.bibliographicCitation | INTERNATIONAL JOURNAL OF ELECTRONIC COMMERCE, v.21, no.2, pp 184 - 218 | - |
dc.description.isOpenAccess | Y | - |
dc.identifier.wosid | 000393874800003 | - |
dc.identifier.scopusid | 2-s2.0-85033662854 | - |
dc.citation.endPage | 218 | - |
dc.citation.number | 2 | - |
dc.citation.startPage | 184 | - |
dc.citation.title | INTERNATIONAL JOURNAL OF ELECTRONIC COMMERCE | - |
dc.citation.volume | 21 | - |
dc.type.docType | Article | - |
dc.publisher.location | 영국 | - |
dc.subject.keywordAuthor | Centralized distribution centers | - |
dc.subject.keywordAuthor | cross-border demand | - |
dc.subject.keywordAuthor | distance | - |
dc.subject.keywordAuthor | distance effects | - |
dc.subject.keywordAuthor | express delivery | - |
dc.subject.keywordAuthor | global e-commerce | - |
dc.subject.keywordAuthor | gravity model | - |
dc.subject.keywordAuthor | willingness to pay | - |
dc.subject.keywordPlus | CUSTOMER SATISFACTION | - |
dc.subject.keywordPlus | CONSUMER PERCEPTIONS | - |
dc.subject.keywordPlus | SHIPPING FEES | - |
dc.subject.keywordPlus | TRADE | - |
dc.subject.keywordPlus | MODEL | - |
dc.subject.keywordPlus | PERFORMANCE | - |
dc.subject.keywordPlus | PRICE | - |
dc.subject.keywordPlus | INTENTIONS | - |
dc.subject.keywordPlus | STRATEGIES | - |
dc.subject.keywordPlus | TRANSPORT | - |
dc.relation.journalResearchArea | Business & Economics | - |
dc.relation.journalResearchArea | Computer Science | - |
dc.relation.journalWebOfScienceCategory | Business | - |
dc.relation.journalWebOfScienceCategory | Computer Science, Software Engineering | - |
dc.description.journalRegisteredClass | scie | - |
dc.description.journalRegisteredClass | ssci | - |
dc.description.journalRegisteredClass | scopus | - |
Items in ScholarWorks are protected by copyright, with all rights reserved, unless otherwise indicated.
84, Heukseok-ro, Dongjak-gu, Seoul, Republic of Korea (06974)02-820-6194
COPYRIGHT 2019 Chung-Ang University All Rights Reserved.
Certain data included herein are derived from the © Web of Science of Clarivate Analytics. All rights reserved.
You may not copy or re-distribute this material in whole or in part without the prior written consent of Clarivate Analytics.