Construction Professionals' Perceived Benefits of PMIS: The Effects of PMIS Quality and Computer Self-Efficacy

Abstract

A Project Management Information System (PMIS) is a key Information System (IS) tool used for the successful completion of construction projects and the achievement of organizational goals. This study investigated the effects of computer self-efficacy and IS quality (information, system, and service quality) on perceived net benefits of PMIS. The study used the updated DeLone and McLean Information System Success Model (D&M ISSM) as a theoretical foundation. The proposed model was tested empirically by using survey data collected from 379 construction professionals. The empirical results suggest that construction professionals' perceived benefits are determined by behavioral intention to use and user satisfaction, and that these are in turn influenced by computer self-efficacy and PMIS quality.