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Exploring the Impact of Service Failures by Robots on Employee Attitudes, Behaviors, and Customer Satisfaction: The Moderating Role of Employee Autonomy
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| DC Field | Value | Language |
|---|---|---|
| dc.contributor.author | 공태식 | - |
| dc.date.accessioned | 2024-06-22T17:00:40Z | - |
| dc.date.available | 2024-06-22T17:00:40Z | - |
| dc.date.issued | 2024-06-11 | - |
| dc.identifier.uri | https://scholarworks.bwise.kr/erica/handle/2021.sw.erica/119563 | - |
| dc.title | Exploring the Impact of Service Failures by Robots on Employee Attitudes, Behaviors, and Customer Satisfaction: The Moderating Role of Employee Autonomy | - |
| dc.type | Conference | - |
| dc.citation.conferenceName | AIRSI2024 The Metaverse Conference | - |
| dc.citation.conferencePlace | University of Zaragoza | - |
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Related Researcher
- Gong, Taeshik
- COLLEGE OF BUSINESS AND ECONOMICS (DIVISION OF BUSINESS ADMINISTRATION)