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스마트 폰 애플리케이션 서비스 품질의 개선Service Quality Improvement of Smart Phone Application
- Other Titles
- Service Quality Improvement of Smart Phone Application
- Issue Date
- Dec-2013
- Publisher
- 한국산업경영시스템학회
- Keywords
- Service Quality Performance Model; Process Capability Index; Smart Phone Application Service
- Citation
- 한국산업경영시스템학회지, v.36, no.4, pp.38 - 44
- Indexed
- KCI
- Journal Title
- 한국산업경영시스템학회지
- Volume
- 36
- Number
- 4
- Start Page
- 38
- End Page
- 44
- ISSN
- 2005-0461
- Files in This Item
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