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고객만족도를 고려한 콜센터 상담원 수요 결정문제
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| DC Field | Value | Language |
|---|---|---|
| dc.contributor.author | 안선응 | - |
| dc.contributor.author | 김우현 | - |
| dc.contributor.author | 양재철 | - |
| dc.date.accessioned | 2021-06-23T19:37:17Z | - |
| dc.date.available | 2021-06-23T19:37:17Z | - |
| dc.date.created | 2021-02-18 | - |
| dc.date.issued | 2007-08 | - |
| dc.identifier.uri | https://scholarworks.bwise.kr/erica/handle/2021.sw.erica/43515 | - |
| dc.language | 한국어 | - |
| dc.language.iso | ko | - |
| dc.publisher | 한국경영과학회 | - |
| dc.title | 고객만족도를 고려한 콜센터 상담원 수요 결정문제 | - |
| dc.title.alternative | A Study on Call Center Agent Disposition Considering Customer Satisfaction | - |
| dc.type | Article | - |
| dc.contributor.affiliatedAuthor | 안선응 | - |
| dc.identifier.bibliographicCitation | 한국경영학회 융합학술대회, pp.1 - 9 | - |
| dc.relation.isPartOf | 한국경영학회 융합학술대회 | - |
| dc.citation.title | 한국경영학회 융합학술대회 | - |
| dc.citation.startPage | 1 | - |
| dc.citation.endPage | 9 | - |
| dc.type.rims | ART | - |
| dc.description.journalClass | 2 | - |
| dc.description.isOpenAccess | N | - |
| dc.description.journalRegisteredClass | other | - |
| dc.identifier.url | https://www.dbpia.co.kr/journal/articleDetail?nodeId=NODE06080747 | - |
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