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Journal of Retailing and Consumer Services

Journal Title

  • Journal of Retailing and Consumer Services

ISSN

  • P 0969-6989

Publisher

  • Pergamon Press Ltd.

Listed on(Coverage)

JCR 2017-2019
SJR 1999-2019
CiteScore 2011-2019
CC 2018-2021
SSCI 2018-2021
SCOPUS 2017-2020

Active

  • Active

    based on the information

    • SCOPUS:2020-10

Country

  • ENGLAND

Article List

1 - 4 out of 4 results.

SSCISCOPUS
Witnessing robot mistreatment: A dual-path model of behavioral contagion and empathy in customer observers

공태식

ArticleIssue Date2026CitationJOURNAL OF RETAILING AND CONSUMER SERVICES, v.88, pp 1 - 13PublisherELSEVIER SCI LTD
SSCISCOPUS
Why subscribers cut the cord: A study of the migration from pay-TV to OTT services through the push-pull-mooring frameworkopen access

Kim, Daegyu; Kim, Hun; Kim, Yonghee

ArticleIssue Date2026CitationJournal of Retailing and Consumer Services, v.88PublisherElsevier Ltd
SSCISCOPUS
Why subscribers cut the cord: A study of the migration from pay-TV to OTT services through the push-pull-mooring framework

김헌

ArticleIssue Date2025CitationJOURNAL OF RETAILING AND CONSUMER SERVICES, v.88, no.104516, pp 1 - 13PublisherELSEVIER SCI LTD
SSCISCOPUS
Customer response toward employees’ emotional labor in service industry settingsGo to Link

Gong, Taeshik; Park, Jung Kun; Hyun, Hyowon

ArticleIssue Date2020CitationJOURNAL OF RETAILING AND CONSUMER SERVICES, v.52, pp 1 - 11PublisherELSEVIER SCI LTD
1
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