ScholarWorks@Hanyang University ERICA Campus: Journal : Service Industries Journal

Service Industries Journal

Journal Title

Service Industries Journal

ISSN

P 0264-2069

Publisher

Frank Cass Publishers

Listed on(Coverage)

JCR	1997-2012;2014-2019
SJR	1999-2019
CiteScore	2011-2019
CC	2016-2021
SSCI	2010-2021
A & HCI	2010
SCOPUS	2017-2020

Active

Active
based on the information
- SCOPUS:2020-10

Country

ENGLAND

Article List

1 - 2 out of 2 results.

SSCISCOPUS

The Dark Side of Robot Anthropomorphism: Cognitive Load, Stress, and Dysfunctional Customer Behavior Go to Link

공태식

ArticleIssue Date2025CitationSERVICE INDUSTRIES JOURNAL, pp 1 - 29PublisherROUTLEDGE JOURNALS

SSCISCOPUS

Curvilinear relationship between customer engagement and responses to service failures Go to Link

Park, Yun-na; Gong, Taeshik

ArticleIssue Date2023CitationService Industries Journal, v.45, no.1, pp 1 - 27PublisherFrank Cass Publishers

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