호텔 직원의 스마트폰 기반 협업 어플리케이션 기술 수용에 대한연구Hotel Employee’s Use Intention to Smartphone-based Collaborative Applications
- Other Titles
- Hotel Employee’s Use Intention to Smartphone-based Collaborative Applications
- Authors
- 이금실; 함선옥
- Issue Date
- 2015
- Publisher
- 한국호텔외식관광경영학회
- Keywords
- 스마트폰; 협업 어플리케이션; 호텔; 기술수용; smart phone; collaborative application; hotel; technology acceptance
- Citation
- 호텔경영학연구, v.24, no.6, pp.163 - 180
- Journal Title
- 호텔경영학연구
- Volume
- 24
- Number
- 6
- Start Page
- 163
- End Page
- 180
- URI
- https://scholarworks.bwise.kr/gachon/handle/2020.sw.gachon/11355
- ISSN
- 1226-8747
- Abstract
- This study aims to investigate individual propensities and perceptions toward continuous use intention to smart phone-based collaborative applications in the hotel industry. TRAM has been employed as a theoretical base for the study. This study folds two objectives. The first is to identify the impacts of hotel employees’ individual propensities have on their perceptions toward smart phone-based collaborative applications. The second is to assess the influence individual perceptions toward smart phone-based collaborative applications have on their continuance intention to the new technology. This study sample was comprised of employees of five-star hotels. Structural Equation Modelling was applied to test the relationships of the constructs in the proposed research model. An individual’s optimistic propensity has a significant influence on an employee’s perceptions of usefulness and ease of smartphone-based, collaborative applications. However, interestingly to note, an individual’s propensity for innovation has a negative influence on the employee’s perception of usefulness toward smartphone-based, collaborative applications. The findings were discussed in relative to implications to the industry and academia.
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