Effects of deregulation and performance on government accountability: Role of trust in Korea, Japan, and the United States

Abstract

Public administration has been struggling to address the balance between conflicting government values. Trust in the study is employed as nodal value to reconcile modern management dilemma concerning conflicting relationships between performance and accountability and between discretion and accountability. Using 2012 International Social Survey Program data, this paper analyzed the moderator and mediator role of government trust among discretion, performance, and accountability in cases of South Korea, Japan, and the United States. This study used factor analysis and ordinary least square multiple regression analysis. The statistical results partially confirmed the hypotheses regarding the mediating and moderating role of trust: (a) the moderating effect of the trust on the relationship between performance and accountability in South Korea; (b) the moderating impact of the trust on the relationship between deregulation and accountability in Japan; and (c) when governments work well, it leads to high level of trust, in turn followed by high accountability in the United States and Japan.