Development of a user needs-based telepresence robot for consultation
- Authors
- Lee, Hyeong Suk; Kim, Jeongeun
- Issue Date
- Jan-2020
- Publisher
- IOS PRESS
- Keywords
- Robotics; point-of-care systems; needs assessment; remote consultation; telemedicine
- Citation
- TECHNOLOGY AND HEALTH CARE, v.28, no.1, pp.99 - 105
- Journal Title
- TECHNOLOGY AND HEALTH CARE
- Volume
- 28
- Number
- 1
- Start Page
- 99
- End Page
- 105
- URI
- https://scholarworks.bwise.kr/gachon/handle/2020.sw.gachon/78515
- DOI
- 10.3233/THC-191796
- ISSN
- 0928-7329
- Abstract
- BACKGROUND: An assessment of needs to develop a system that provides consultations using a telepresence robot and education for health professionals was conducted. The absence of a structured methodology for user-needs analysis has been identified as a problem. OBJECTIVE: To use a telepresence robot for medical consultation in future usability testing, the robot has been developed by analyzing end-user needs in a multifaceted manner. METHODS: In designing the telepresence robot for consultation, required functions and forms were defined based on the results of a user-needs survey. The robot was implemented based on specifications of needs. The prototype robot was developed and after repeated internal tests, the final version was completed. CONCLUSIONS: The present study holds significance as it systemized user needs, applied them to a new medical technology's components and functions, and provided a technology development process that could improve usability.
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