The influence of international tourists' self-image congruity with a shopping place on their shopping experiences
DC Field | Value | Language |
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dc.contributor.author | Han, Heesup | - |
dc.contributor.author | Moon, Hyoungeun | - |
dc.contributor.author | Kim, Wansoo | - |
dc.date.available | 2021-02-26T04:40:07Z | - |
dc.date.created | 2021-02-26 | - |
dc.date.issued | 2019-12 | - |
dc.identifier.issn | 1447-6770 | - |
dc.identifier.uri | https://scholarworks.bwise.kr/gachon/handle/2020.sw.gachon/80051 | - |
dc.description.abstract | To extend the existing knowledge about international tourists' shopping behaviors, this study examined the formation of their retention by considering the effect of self-image congruity, shopping value, emotional experiences, satisfaction, and ambient atmospherics of shopping places in tourist sites located in South Korea. A field survey was conducted. The collected data was analyzed using structural equation modeling and a test for metric invariance. Our empirical result showed that international tourists' self-image congruity with a shopping place significantly enhances its subsequent constructs. Shopping value, emotional experiences and satisfaction with shopping experiences were also significant contributors to increasing shopper retention toward the same shopping place, playing a significant mediating role. Moreover, ambient atmospherics had a significant moderating impact on forming shopper retention. Furthermore, shopper satisfaction included the greatest influence on retention. Overall, the proposed theoretical framework sufficiently accounted for retention. | - |
dc.language | 영어 | - |
dc.language.iso | en | - |
dc.publisher | ELSEVIER | - |
dc.relation.isPartOf | JOURNAL OF HOSPITALITY AND TOURISM MANAGEMENT | - |
dc.title | The influence of international tourists' self-image congruity with a shopping place on their shopping experiences | - |
dc.type | Article | - |
dc.type.rims | ART | - |
dc.description.journalClass | 1 | - |
dc.identifier.wosid | 000510156300011 | - |
dc.identifier.doi | 10.1016/j.jhtm.2019.08.003 | - |
dc.identifier.bibliographicCitation | JOURNAL OF HOSPITALITY AND TOURISM MANAGEMENT, v.41, pp.101 - 109 | - |
dc.description.isOpenAccess | N | - |
dc.citation.endPage | 109 | - |
dc.citation.startPage | 101 | - |
dc.citation.title | JOURNAL OF HOSPITALITY AND TOURISM MANAGEMENT | - |
dc.citation.volume | 41 | - |
dc.contributor.affiliatedAuthor | Kim, Wansoo | - |
dc.type.docType | Article | - |
dc.subject.keywordAuthor | Self-image congruity | - |
dc.subject.keywordAuthor | Shopping value | - |
dc.subject.keywordAuthor | Emotions | - |
dc.subject.keywordAuthor | Shopper satisfaction | - |
dc.subject.keywordAuthor | Shopper retention | - |
dc.subject.keywordAuthor | Ambient atmospherics | - |
dc.subject.keywordAuthor | International tourists | - |
dc.subject.keywordPlus | CUSTOMER PERCEIVED VALUE | - |
dc.subject.keywordPlus | BEHAVIORAL INTENTIONS | - |
dc.subject.keywordPlus | CONSUMPTION EMOTIONS | - |
dc.subject.keywordPlus | CONSUMER-BEHAVIOR | - |
dc.subject.keywordPlus | SERVICE QUALITY | - |
dc.subject.keywordPlus | MODERATING ROLE | - |
dc.subject.keywordPlus | SATISFACTION | - |
dc.subject.keywordPlus | LOYALTY | - |
dc.subject.keywordPlus | PERSONALITY | - |
dc.subject.keywordPlus | IMPACT | - |
dc.relation.journalResearchArea | Social Sciences - Other Topics | - |
dc.relation.journalResearchArea | Business & Economics | - |
dc.relation.journalWebOfScienceCategory | Hospitality, Leisure, Sport & Tourism | - |
dc.relation.journalWebOfScienceCategory | Management | - |
dc.description.journalRegisteredClass | ssci | - |
dc.description.journalRegisteredClass | scopus | - |
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