Online travel information filtering: Role of commercial cues in trust and distrust mechanisms
DC Field | Value | Language |
---|---|---|
dc.contributor.author | Choi, Youngjoon | - |
dc.contributor.author | Lee, Jaeseok | - |
dc.contributor.author | Choe, Yeongbae | - |
dc.date.accessioned | 2021-10-24T04:40:08Z | - |
dc.date.available | 2021-10-24T04:40:08Z | - |
dc.date.created | 2021-10-21 | - |
dc.date.issued | 2021-09 | - |
dc.identifier.issn | 1054-8408 | - |
dc.identifier.uri | https://scholarworks.bwise.kr/gachon/handle/2020.sw.gachon/82490 | - |
dc.description.abstract | Given the exponentially increasing number of fake/suspicious online information, this study aimed to investigate tourists’ filtering mechanisms for detecting credible or suspicious information. To examine the effects of visual cues on those mechanisms, we adopted a mixed method approach with two empirical studies. As a result, Study 1 identified visual cues that induce credibility and/or skepticism heuristics. Study 2 findings illustrated how tourists differently use these heuristics in trust and distrust information filtering mechanisms. Credibility is used in a holistic and cognitive process in the trust mechanism, whereas skepticism appears to evoke a spontaneous emotional response in the distrust mechanism. © 2021 Informa UK Limited, trading as Taylor & Francis Group. | - |
dc.language | 영어 | - |
dc.language.iso | en | - |
dc.publisher | ROUTLEDGE JOURNALS, TAYLOR & FRANCIS LTD | - |
dc.relation.isPartOf | JOURNAL OF TRAVEL & TOURISM MARKETING | - |
dc.title | Online travel information filtering: Role of commercial cues in trust and distrust mechanisms | - |
dc.type | Article | - |
dc.type.rims | ART | - |
dc.description.journalClass | 1 | - |
dc.identifier.wosid | 000706094100001 | - |
dc.identifier.doi | 10.1080/10548408.2021.1985037 | - |
dc.identifier.bibliographicCitation | JOURNAL OF TRAVEL & TOURISM MARKETING, v.38, no.7, pp.710 - 724 | - |
dc.description.isOpenAccess | N | - |
dc.identifier.scopusid | 2-s2.0-85116890981 | - |
dc.citation.endPage | 724 | - |
dc.citation.startPage | 710 | - |
dc.citation.title | JOURNAL OF TRAVEL & TOURISM MARKETING | - |
dc.citation.volume | 38 | - |
dc.citation.number | 7 | - |
dc.contributor.affiliatedAuthor | Choe, Yeongbae | - |
dc.type.docType | Article | - |
dc.subject.keywordAuthor | commercial cue | - |
dc.subject.keywordAuthor | distrust | - |
dc.subject.keywordAuthor | Filtering mechanism | - |
dc.subject.keywordAuthor | involvement | - |
dc.subject.keywordAuthor | narrative format | - |
dc.subject.keywordPlus | CREDIBILITY | - |
dc.subject.keywordPlus | SEARCH | - |
dc.subject.keywordPlus | MATTER | - |
dc.subject.keywordPlus | MODEL | - |
dc.relation.journalResearchArea | Social Sciences - Other Topics | - |
dc.relation.journalWebOfScienceCategory | Hospitality, Leisure, Sport & Tourism | - |
dc.description.journalRegisteredClass | ssci | - |
dc.description.journalRegisteredClass | scopus | - |
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