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Exploring the Process of Reducing Psychological Well-Being and Testing the Influence of Variables: The Mediating Role of Job Stress and Moderated Mediation Role of Task Conflict

Authors
주링펑JINXIU
Issue Date
Apr-2023
Publisher
한국생산성학회
Keywords
관계 갈등; 과업 갈등; 직무 스트레스; 심리적 웰빙; 조절된 매개 모형; Relationship Conflict; Task Conflict; Job Stress; Psychological Well-Being; Moderated Mediation Model
Citation
생산성연구: 국제융합학술지, v.37, no.2, pp.137 - 178
Journal Title
생산성연구: 국제융합학술지
Volume
37
Number
2
Start Page
137
End Page
178
URI
https://scholarworks.bwise.kr/gachon/handle/2020.sw.gachon/87961
ISSN
1225-3553
Abstract
The COVID-19 pandemic has presented significant psychological challenges for healthcare workers in healthcare facilities. In particular, medical workers have to perform various tasks such as long-term contact with infected patients and epidemic prevention work, which can impact their psychological well-being making it difficult for them to maintain a high level of well-being. According to such a background, it is worth ex-ploring which factors have negative impacts on the level of psychological well-being, and it is important to re-veal the process behind this reduced psychological well-being. Therefore, this study focused on the main ele-ments affecting medical workers’ psychological well-being, such as relationship conflict, and aimed to identify the causal relationship between relationship conflict and psychological well-being. Furthermore, this study iden-tified and demonstrated the mediating role of job stress in the relationship between relationship conflict and psychological well-being. Additionally, the moderating effect of task conflict was examined on relationship conflict and psychological well-being, and the moderated mediation effect of task conflict was also examined. We surveyed 259 medical workers from Chinese medical institutions. The results showed that relationship conflict had a positive effect on work stress among healthcare workers. However, relationship conflict did not have a significant effect on the psychological well-being of healthcare workers. Work stress had a neg-ative effect on the psychological well-being of healthcare workers. The task conflict did not significantly moderate the effect of relationship conflict on psychological well-being, and the moderated mediation effect of task conflict was not significant. Overall, this study focused on exploring and verifying variables that lower the level of psychological well-being among healthcare workers and proposed methods to improve their psychological well-being. Specifically, this study differs from previous research by not focusing on methods to improve psychological well-being in the context of Chinese healthcare institutions, but rather exploring negative variables that lower psychological well-being and verifying the process behind the reduced psychological well-being. Finally, by revealing the process behind the reduced psychological well-being, our research makes a valuable con-tribution to the field of psychological well-being.
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