An empirical study for prioritizing issue of software project management team

Abstract

Proper team management and coordination between team members have a vital role in the success of any project in distributed software organizations. The ultimate objective of this research work is to extract and prioritize challenges of Team Management Coordination (TMO) for Software Outsourcing Vendor Organizations (SOVO) that would assist the research community to propose a mitigation approach to enhance team management and coordination. For this purpose, a Systematic Literature Review (SLR) is adopted to retrieve and identify all those issues which are faced by the vendor of the organization in proper team management. In total, eleven challenges were retrieved through SLR. These challenges were classified into three categories (proficiency, connotation, and commitment). The SLR findings were validated using a questionnaire-type survey. Finally, Analytical Hierarchy Process (AHP) technique is utilized for prioritizing identified issues and their categories that are dependent on their relative significance. This research work helps in recognizing, categorizing, and prioritizing the critical issues of TMO that will provide a dynamic structure of TMO for vendor organizations.