노인복지시설의 감성UX디자인 적용 가이드라인 - 서울특별시 도봉구를 중심으로 -

Abstract

As the aging proceeds rapidly, the proportion of elderly people aged 65 or older reaches 15 percent, which results in an aging society. Thus, as the movement to improve the physical environment, economic and social policies for the aged society gets more active, there is also a growing number of cities joining the WHO's aging-friendly cities. This study aims to provide the guidelines by revealing the characteristics of emotional UX design of the elderly welfare facilities as a space where the elderly can escape from depression and alienation and stimulate emotions. This paper analyzed theoretical considerations and previous studies to reveal the characteristics of emotional UX design, and summarized the evaluation index by deriving common key words with commonness and contents through FGI. In this paper, evaluation indicators are divided into three areas: physical environment, aesthetics, emotional atmosphere, and social value. The indicators by area are categorized into 3 areas, 14 elements such as Visceral, Behavioral, and Reflective. The actual sensation degree showed the highest level of ego identity, followed by belonging, extraordinary, self-respect, convenient usability, attractiveness, intimacy, comfort, experience of sense, accessibility and barrier free. The recognition level of importance had the highest level of ego identity, followed by belonging, self-esteem, intimacy, comfort, extraordinary, attractiveness, usability, safe structure, convenient usability, accessibility, sensory experience, and barrier free. based on all the things that have higher importance than the sensation, all the information on the assessment items can be seen as necessary can all be considered necessary to apply to the elderly welfare facilities, and a guide line was presented based on the analyzed results. Assessment indicators and guide lines of emotional UX design characteristics can be used as basic data for studies on senior citizens. The studies of emotional UX design can be used to free the elderly from the depression and alienation of the elderly in question in an aged society, and to establish effective directions in creating spaces of sensitivity, communication and exchange and design.