The Effect of Social Feature Quality on the Social Commerce System
DC Field | Value | Language |
---|---|---|
dc.contributor.author | Nistah, Nona M. | - |
dc.contributor.author | Sura, Suaini | - |
dc.contributor.author | Yusof, Maryati Mohd | - |
dc.contributor.author | Lee, Ook | - |
dc.date.accessioned | 2022-07-09T12:22:29Z | - |
dc.date.available | 2022-07-09T12:22:29Z | - |
dc.date.created | 2021-05-12 | - |
dc.date.issued | 2019-07 | - |
dc.identifier.issn | 2158-107X | - |
dc.identifier.uri | https://scholarworks.bwise.kr/hanyang/handle/2021.sw.hanyang/147483 | - |
dc.description.abstract | The emergence of social networks has triggered the evolution of e-commerce to what is now known as social-commerce (s-commerce). However, s-commerce users experience problems related to its social features that affect s-commerce effectiveness. Therefore, the paper examines the effect of social feature quality (SFQ) determinants on s-commerce from customer perspective by adapting the information systems success model. A total of 220 online survey responses were analyzed by using confirmatory factor analysis and the structural equitation model to test the proposed model. SFQ shows a significant effect on perceived usefulness and customer satisfaction with an s-commerce system, whereas relationship support quality shows a significant effect on perceived usefulness and customer satisfaction with an s-commerce system but not on social support. A significant relationship is also identified among perceived usefulness, customer satisfaction, and net benefits of an s-commerce system. | - |
dc.language | 영어 | - |
dc.language.iso | en | - |
dc.publisher | SCIENCE & INFORMATION SAI ORGANIZATION LTD | - |
dc.title | The Effect of Social Feature Quality on the Social Commerce System | - |
dc.type | Article | - |
dc.contributor.affiliatedAuthor | Lee, Ook | - |
dc.identifier.scopusid | 2-s2.0-85070086418 | - |
dc.identifier.wosid | 000485682500021 | - |
dc.identifier.bibliographicCitation | INTERNATIONAL JOURNAL OF ADVANCED COMPUTER SCIENCE AND APPLICATIONS, v.10, no.7, pp.136 - 140 | - |
dc.relation.isPartOf | INTERNATIONAL JOURNAL OF ADVANCED COMPUTER SCIENCE AND APPLICATIONS | - |
dc.citation.title | INTERNATIONAL JOURNAL OF ADVANCED COMPUTER SCIENCE AND APPLICATIONS | - |
dc.citation.volume | 10 | - |
dc.citation.number | 7 | - |
dc.citation.startPage | 136 | - |
dc.citation.endPage | 140 | - |
dc.type.rims | ART | - |
dc.type.docType | Article | - |
dc.description.journalClass | 1 | - |
dc.description.isOpenAccess | N | - |
dc.description.journalRegisteredClass | scie | - |
dc.description.journalRegisteredClass | scopus | - |
dc.relation.journalResearchArea | Computer Science | - |
dc.relation.journalWebOfScienceCategory | Computer Science | - |
dc.relation.journalWebOfScienceCategory | Theory & Methods | - |
dc.subject.keywordPlus | INFORMATION-SYSTEMS | - |
dc.subject.keywordPlus | SUCCESS | - |
dc.subject.keywordPlus | FRAMEWORK | - |
dc.subject.keywordPlus | DELONE | - |
dc.subject.keywordPlus | MODELS | - |
dc.subject.keywordAuthor | Social feature quality | - |
dc.subject.keywordAuthor | relationship support | - |
dc.subject.keywordAuthor | social support | - |
dc.subject.keywordAuthor | s-commerce | - |
dc.subject.keywordAuthor | e-commerce | - |
dc.subject.keywordAuthor | customer satisfaction | - |
dc.identifier.url | https://thesai.org/Downloads/Volume10No7/Paper_20-The_Effect_of_Social_Feature_Quality.pdf | - |
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