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Retailing education as panaceas: Exploring the effects of knowledge transfer on organizational and employee outcomes
- Authors
- Hyun, Hyowon; Yoo, Weon Sang; Chen, Yuhsuan
- Issue Date
- May-2025
- Publisher
- Pergamon Press Ltd.
- Keywords
- Job satisfaction; Knowledge transfer; Organizational innovation; Organizational learning culture; Retail training; Training engagement
- Citation
- Journal of Retailing and Consumer Services, v.84, pp 1 - 10
- Pages
- 10
- Indexed
- SSCI
SCOPUS
- Journal Title
- Journal of Retailing and Consumer Services
- Volume
- 84
- Start Page
- 1
- End Page
- 10
- ISSN
- 0969-6989
1873-1384
- Abstract
- Retail training is essential for imparting job-related skills and demonstrating an organization's commitment to employee development, which is critical for attracting and retaining skilled employees. This study examined the effectiveness of individual factors within retail training and development programs that facilitate knowledge transfer and investigated the impact of knowledge transfer on organizational innovation and job satisfaction. An online survey was conducted with 483 retail industry participants. This study expands the literature on knowledge management and organizational behavior in the context of retail training.
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Collections - 서울 경영대학 > 서울 경영학부 > 1. Journal Articles
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Related Researcher
- Hyun, Hyowon
- SCHOOL OF BUSINESS (SCHOOL OF BUSINESS ADMINISTRATION)