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서비스품질에 있어서 카노모델 및 고객만족 개선지수와의 관계에 관한 연구
- Authors
- 이창원
- Issue Date
- 25-Oct-2014
- Place
- 중앙대학교
- Conference Name
- 한국생산관리학회추계학술대회
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Collections - 서울 경영대학 > 서울 경영학부 > 2. Conference Papers
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Related Researcher
- Lee, Chang Won
- SCHOOL OF BUSINESS (SCHOOL OF BUSINESS ADMINISTRATION)