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소매업체의 서비스품질이 고객만족과 구전의도에 미치는 영향: SSM을 중심으로
- Authors
- 이창원
- Issue Date
- 27-Apr-2013
- Place
- 중앙대학교
- Conference Name
- 한국생산관리학회 춘계학술대회
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Collections - 서울 경영대학 > 서울 경영학부 > 2. Conference Papers
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Related Researcher
- Lee, Chang Won
- SCHOOL OF BUSINESS (SCHOOL OF BUSINESS ADMINISTRATION)