ScholarWorks@Hanyang University

Journal of Services Marketing

Journal Title

  • Journal of Services Marketing

ISSN

  • P 0887-6045

Publisher

  • Emerald Group Publishing Ltd.

Listed on(Coverage)

JCR 2011-2019
SJR 1999-2019
CiteScore 2011-2019
CC 2016-2021
SSCI 2010-2021
A & HCI 2010
SCOPUS 2017-2020

Active

  • Active

    based on the information

    • SCOPUS:2020-10

Country

  • ENGLAND

Article List

1 - 2 out of 2 results.

SSCISCOPUS
Service employees’ STARA awareness and proactive service performanceGo to Link

Hur, Won-Moo; Shin, Yuhyung

ArticleIssue Date2024CitationJournal of Services Marketing, v.38, no.4, pp 426 - 442PublisherEmerald Group Publishing Ltd.
SSCISCOPUS
Customer incivility and employee outcomes in the new service marketplaceGo to Link

Hwang, Hansol; Hur, Won-Moo; Shin, Yuhyung; Kim, Youngjin

ArticleIssue Date2022CitationJOURNAL OF SERVICES MARKETING, v.36, no.4, pp.612 - 625PublisherEMERALD GROUP PUBLISHING LTD
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