ScholarWorks@Hanyang University

Service Business

Journal Title

  • Service Business

ISSN

  • E 1862-8508 | P 1862-8516

Publisher

  • Springer Verlag

Listed on(Coverage)

JCR 2010-2019
SJR 2008-2019
CiteScore 2011-2019
CC 2016-2021
SSCI 2010-2021
SCOPUS 2017-2020

Active

  • Active

    based on the information

    • SCOPUS:2020-10

Country

  • GERMANY

Article List

1 - 5 out of 5 results.

SSCISCOPUS
Impact of customer incivility and abusive supervision on employee performance: a comparative study of the pre- and post-COVID-19 periodsGo to Linkopen access

Shin, Yuhyung; Hur, Won-Moo; Hwang, Hansol

ArticleIssue Date2021CitationSERVICE BUSINESS, v.16, no.2, pp 309 - 330PublisherSPRINGER HEIDELBERG
SSCISCOPUS
Challenge or opportunity? A case of tire rental servitization from financial and channel perspectivesGo to Link

Hyun, Myungjin; Kim, Jieun

ArticleIssue Date2021CitationSERVICE BUSINESS, v.15, no.1, pp.1 - 17PublisherSPRINGER HEIDELBERG
SSCISCOPUS
Challenge or opportunity? A case of tire rental servitization from financial and channel perspectivesGo to Link

Hyun, Myungjin; Kim, Jieun

ArticleIssue Date2021CitationSERVICE BUSINESS, v.15, no.1, pp 1 - 17PublisherSPRINGER HEIDELBERG
SSCISCOPUS
Effects of customer personal characteristics on the satisfaction-loyalty link: a multi-method approachGo to Link

Lee, Aejoo; Back, Ki-Joon; Park, JungKun

ArticleIssue Date2017CitationService Business, v.11, no.2, pp 279 - 297PublisherSpringer Verlag
SSCISCOPUS
An evaluation scheme for product-service system models: development of evaluation criteria and case studiesGo to Link

Kim, Kwang-Jae; Lim, Chie-Hyeon; Heo, Jun-Yeon; Lee, Dong-Hee; Hong, Yoo-Suk; Park, Kwangtae

ArticleIssue Date2016CitationService Business, v.10, no.3, pp 507 - 530PublisherSpringer Verlag
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