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Results 1-1 of 1 (Search time: 0.003 seconds).
The effect of self-efficacy on job performance through creativity: the moderating roles of customer incivility and service scripts
Hur, Won-Moo;
Moon, Tae-Won
; Lee, Jun-Ho
Article
Issue Date
2021
Citation
ASIA PACIFIC JOURNAL OF MARKETING AND LOGISTICS, v.33, no.3, pp.888 - 905
Publisher
Emerald Group Holdings Ltd.
1
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CITIZENSHIP
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Creativity
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Customer incivility
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EMOTIONAL EXHAUSTION
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EMPLOYEE CREATIVITY
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Job performance
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