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가족친화 인증후 컨설팅사업의 개선을 위한 기초연구A study on the improvement of post-certification family friendly consulting service
- Other Titles
- A study on the improvement of post-certification family friendly consulting service
- Issue Date
- 2018
- Publisher
- 한국가족자원경영학회
- Keywords
- 가족친화사업; 인증후 컨설팅; 성과지표; 환류 컨설팅; family-friendly service; post-certification consulting; outcome indicators; follow-up consulting
- Citation
- 한국가족자원경영학회지, v.22, no.1, pp.1 - 21
- Journal Title
- 한국가족자원경영학회지
- Volume
- 22
- Number
- 1
- Start Page
- 1
- End Page
- 21
- ISSN
- 1738-0391
- Abstract
- The aim of this study was to suggest an improvement plan for the post-certification family friendly consulting service based on consulting reports from 2015-2016 and focus group interviews analysis. Focus group interviews were conducted with consultants with the Family Friendly Support Center and managers with family friendly certification companies. The results of this study were as follows. First, objective outcome indicators for the measurement of consulting performance should be created. Second, a checklist managers can use to choose the consulting type based on self-assessments should be developed. Third, a follow-up consulting system should be in place to complement the ABC module. Fourth, a consulting case database should be built to facilitate customized consulting by industry and size.
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Collections - Department of General Studies > Department of General Studies > 1. Journal Articles
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