금융환경 변화에 따른 은행의 실내공간 변화에 관한 연구 - A은행 충청지역 지점 사례를 중심으로 -A Study on the Modifications of the Interior of Bank Branches due to the Financial Conditions - Case of ‘A’ Bank Branches in Chung-Cheong Province -
- Other Titles
- A Study on the Modifications of the Interior of Bank Branches due to the Financial Conditions - Case of ‘A’ Bank Branches in Chung-Cheong Province -
- Authors
- 소은탁; 송병하
- Issue Date
- 2009
- Publisher
- 한국실내디자인학회
- Keywords
- 은행점포; 실내공간; 객장; 상담영역; 빠른창구; Bank branch; Interior Space; floor; Consulting Area; Super Quick Service Area
- Citation
- 한국실내디자인학회 논문집, v.18, no.6, pp.211 - 220
- Journal Title
- 한국실내디자인학회 논문집
- Volume
- 18
- Number
- 6
- Start Page
- 211
- End Page
- 220
- URI
- https://scholarworks.bwise.kr/hongik/handle/2020.sw.hongik/22025
- ISSN
- 1229-7992
- Abstract
- In this study, the modifications of the interior of bank branches that caused by the banking strategy, as well as customers' behavior, since the financial crisis in the late '90s, are investigated. By selecting and analysing the aspects of remodeling of twelve(12) branches in the Chung-Cheong area, the study finds a certain pattern in the changes as follows:
1) the area of counseling, including 'private banking' is increased while conventional customer service area is substantially decreased.
2) Combined with ATM, high-counter area is functionally separated from low-counter in order to provide more expeditious service.
3) Due to the lack of space of newly furnished 'quick' service area that is located near the entrance of the bank, entering / exiting possibly becomes agitating experience for customers. More accurate estimation of traffic, and appropriate space should be allocated in planning the area.
- Files in This Item
- There are no files associated with this item.
- Appears in
Collections - College of Science and Technology > Major in Architecture > 1. Journal Articles
![qrcode](https://api.qrserver.com/v1/create-qr-code/?size=55x55&data=https://scholarworks.bwise.kr/hongik/handle/2020.sw.hongik/22025)
Items in ScholarWorks are protected by copyright, with all rights reserved, unless otherwise indicated.